Terms & Conditions


Important Information:  All payments must be finalized prior to the day your class starts. Our Instructors do not have the ability to process payments.
  • E-Transfer:  If you have paid by e-transfer or purchase order, please allow up to 24 hours for your payment to be processed. (Note: Usually processed within the hour during regular business hours)  If you have your e-transfer transaction number, log into your online profile and under orders you can input your transaction number for faster processing.
Please send all e-transfers to:      (no password required)
*Please Note: If your e-transfer hasn't been received within 24 hours, we are unable to hold your seat and your reservation will be cancelled in order for another participant to be able to book.
  • Credit Card Processing: We use Helcim for all our secure online credit card processing. Note: You will not require to have an Helcim account to pay online.
  • Cheque or P.O. Orders:   These options are reserved for corporate and business associates of whom have a billing account with us. 
  • Cash Orders: Please be advised that we are not accepting cash orders at this time. Kindly choose the e-transfer option or Helcim online credit card card processing.

Courses Upgrades:

Please ensure the course you are selecting meets the level of certification you require.  Courses can not be upgraded to a higher level of certification and will be required to rebook and to repay for the course you require. 
For example, The CPR / AED Level C course is designed only for specific industries (such as nursing and dental hygienists) and does not meet WorksafeNB workplace standards.  For some employment, such as daycare or long term care facilities, you will require the two day Workplace Standard First Aid & CPR / AED Level C. This course meets the Workplace First Aid requirements set out by the New Brunswick Occupational Health and Safety Act.

No Show, Lates & Last Minute Cancellations Policy:

We understand that there are unforeseen circumstances that arise, however once you have booked an in-class training session you have reserved a seat for that date that someone else could have booked and used.  
If you arrive late to class, and the Instructor has already started, you will have missed vital learning time. If you haven’t put in the time, you can not be certified and will need to reschedule a full class.
If you have not provided adequate prior notice, in order to reschedule there will be a $50 prepaid admin fee to rebook the 2 day WSFA, and $25 for the one day 2/2 Blended class.
If you reschedule your class more than twice, your third reschedule will require full payment for the course again as we provide smaller class sizes to allow for social distancing for Covid-19 Restrictions, and often have a waitlist.
Full refunds are given for extenuating circumstances only, and require 48 hours’ notice. Classes can be rescheduled for future dates if given 48 hours’ notice.

Inclement Weather & Emergencies:

Life Start Training recognizes that inclement weather and other emergencies can affect business hours of operations. The safety of our customers and staff are our main priority. We follow NBCC’s guidelines for closures and delays. Should there be weather delays or closures please check your email for updates. 
If any questions, contact us directly at 800-591-5784, or by email at admin@lifestarttraining.com
The missed training time can be rescheduled for any future class, but there will be no reimbursements issued.

Terms and Conditions

Last updated: May 10, 2018
These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with www.lifestarttraining.com website (the "Service") operated by Life Start Training Inc. ("us", "we", or "our").
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.

Availability, Errors and Inaccuracies

In order to provide exceptional service, and accuracy, we regularly update the products and services on the Service.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be unavailable.
We may experience delays in updating information on the Service and in our advertising on other websites.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics or code are the property of Life Start Training Inc. and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use, or to place an order with Life Start Training Inc.. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of Life Start Training Inc. or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.

Links To Other Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by Life Start Training Inc..
Life Start Training Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Life Start Training Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.
All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Upon termination, your right to use the Service will immediately cease.


You agree to indemnify, defend and hold harmless Life Start Training Inc., its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.
These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; and (c) anything you post on or upload to the Service.

Limitation Of Liability

Life Start Training Inc., its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iiv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer And Non-Waiver of Rights

Life Start Training Inc. makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.
Life Start Training Inc. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
If you breach any of these Terms and Life Start Training Inc. chooses not to immediately act, or chooses not to act at all, Life Start Training Inc. will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. Life Start Training Inc. does not waive any of its rights. Life Start Training Inc. shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms.


As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.

Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of New Brunswick and the laws of Canada, as applicable.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms, please contact us.